A question to the Editor of WCI

[Ray S. S.]

Hello, I am not sure if I have directed this right, but if not, hopefully it will find it's way to the correct person. It is not a complaint because I like your magazine very much and have found some very good info and patterns.
About the time that I receiced my last issue, I received an invitation to renew early with a discount for doing so. And also a bonus book for a two-year renewal. I chose the two year and book and sent a money order in to
pay for it. I can't remember the exact name of the book and I do not
have the stub for the money order. There should be a record there of recieving the money but I never got the book and have wondered how long it will be before you send it to me.

Thank you for putting out a great carving magazine.

Sterling

[Claude]

Re: A question to the Editor of WCI

Sterling:
The staff at WCI and Fox Chapel don't work on the weekends (normally), so you won't receive any response to this until Monday.

One other thing to do: Scroll all the way to the bottom of this page and you'll see a telephone number and email address for customer service. A call or email to these folks is the quickest way to get an answer to your question.

Claude

[Ray S. S.]

Re: A question to the Editor of WCI

Thanks, Claude, that looks like a better way to do it. I visited your gallery and saw
some very nice work. I really liked the humming bird.

Ray

[BobD (Archive)]

Re: A question to the Editor of WCI

Hi Ray,
Claude's right. The best thing to do is contact our customer service folks (800-457-9112, [email protected]). They've got access to the software to check on subscriptions, but since I'm on a Mac, I have to go to them.

Best Regards,
Bob Duncan
Technical Editor

[Ray S. S.]

Re: A question to the Editor of WCI

Thank you Bob, I contacted your customer service through the email and received a
nice answer back. They are working on it now.

All the best to you and the rest of the staff.

Ray