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Hienecke Basswood

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  • Paul_Guraedy
    replied
    Bill, I understand your reticence with the telephone. Even with my hearing aids, I have a problem with and dread talking on the phone. I seldom initiate a call. Even when I do ~ I often end up saying, "I am hearing impaired and am handing the phone to my wife. She will be our "go between". My real nemesis is restaurants. Noise, young folks who just seem to refuse to speak louder ~ Diana does my ordering for me.

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  • woodburner807
    replied
    I've dealt with them for many years and this is the first time I've encountered a "full mailbox." I'd think they would put the email on a responder with a message. Regardless, they conduct their business as they see fit and I just have to work around their operation.

    My concern was maybe something has happened and will find out when we call.

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  • lionslair
    replied
    remember you are emailing a person not a company and if they are at a show or vacation the email might be set to reject while gone so no one is hanging. They actually cut some wood for me as well.

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  • tbox61
    replied
    Another think you all may consider is to see if they are coming to a carving show near you. They come to the Topeka and Wichita Kansas shows. We call them before the shows, and they bring our wood to the show. Someone from our club is usually at the shows and they bring the wood back...saves shipping!

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  • woodburner807
    replied
    Thanks and always nice to have options.

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  • jjmg
    replied
    Northern Wildwood or Itasca Wood Products, I've never been disappointed with their wood. Heinecke's may be better but I've not used theirs so I can't compare.

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  • woodburner807
    replied
    It would be nice to have a shopping cart and online ordering...but they have done it this way for a long while. Hi quality and I like them.

    Curious...where do you buy your basswood ?

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  • jjmg
    replied
    I've always been surprised that they haven't updated their website to be able to order directly from the site. I don't like the phone and I don't want to go back and forth with e-mails, so I've never ordered from them.

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  • woodburner807
    replied
    Originally posted by Paul_Guraedy View Post
    I always call as I can then talk through what I am wanting to do and the wood blocks I need for it.
    I've made many orders via email for years and never had a problem. I can't hear well on the phone, so I'll have my wife call today. Of course, I don't want two orders.

    Thanks, Paul......

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  • Paul_Guraedy
    replied
    I always call as I can then talk through what I am wanting to do and the wood blocks I need for it.

    Leave a comment:


  • woodburner807
    replied
    Originally posted by joepaulbutler View Post
    I've had some trouble in the past, I just call them at (715) 822-3524
    Thanks, Joe. I've always used emails over the years and everything was fine sailing. Good suggestion and I'll call.

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  • joepaulbutler
    replied
    I've had some trouble in the past, I just call them at (715) 822-3524

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  • woodburner807
    started a topic Hienecke Basswood

    Hienecke Basswood

    Had anyone made an order from Heinecke in the last 2 days? My email order is getting bounced back and want to make sure I'm not doing something wrong, this time. I'm using "[email protected],"

    Thanks, Bill
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