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  • Newby question up date

    You may remember on 07/11 I posted a newby question about a new burner unit I had just purchased and didn't seem to be functioning properly. The make was "Nibsburner". Many of you never heard of that make.
    To make a long story short, The nice people at Nibsburner, have sent me a new unit plus 2 extra burners. They included their UPS number so I could return the unit I have at no cost to me. That's really good service. Google "nibsburner" and check out their complete line. They are located in Colorado.
    I would recommend doing business with these good people anytime.

    Bill Beery
    U. P. Michigan

  • #2
    Re: Newby question up date

    Nice to hear they have good customer serviceTalking

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    • #3
      Re: Newby question up date

      Chalk up one for the good guys!

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      • #4
        Re: Newby question up date

        Nibsburner has been around for awhile. Several sites sell them. Notice Jon Nelson sells them
        Glad you had great service from them. Nothing like a little letter to them,eh?

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        • #5
          Re: Newby question up date

          It is very nice to know that Nibsburner stands behind their warranty and replaced the burner as well as the two pens.

          Nedra

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